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China Construction Bank responds to user's Dogecoin transfer note being locked: high-risk detected, account will be set to "no receiving, no paying" status

China Construction Bank responds to user's Dogecoin transfer note being locked: high-risk detected, account will be set to "no receiving, no paying" status

2025-12-12 13:47

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ChainThink report, on December 12, according to China News Weekly, several months ago, Ms. Yu and her husband transferred 250 RMB to each other via China Construction Bank, with the remark "this week DOGE", which triggered a bank investigation and account freezing. Recently, both were contacted by CCB staff to verify their relationship and the reason behind the transaction remark, who stated that such remark activated "virtual currency control protocols," resulting in the account being placed under a "no deposits, no withdrawals" status.


The branch officer informed Ms. Yu that unfreezing requires submission of her husband's bank transaction records from those months, followed by approval and signing a written commitment stating that the past transactions were not related to virtual currency and that they will not engage in any virtual currency-related activities in the future. Her husband, strongly opposing the immediate restriction on account usage, is currently in negotiation with his branch officer.


On December 10, China News Weekly called CCB’s customer service hotline for clarification. The representative stated that no information regarding virtual currency control measures had been received, and advised contacting local branches for specific details. Subsequently, China News Weekly reached out to the Tianjin branch where Ms. Yu holds her account; the staff there claimed ignorance of the situation.


Meanwhile, a CCB branch official in Dalian, where her husband holds his account, confirmed that if an account is suspected of involvement in virtual currency transactions, it will be subject to a "no deposits, no withdrawals" control. If the transaction note includes terms like "DOGE," applicants must provide documentation proving the remark has no connection to virtual currency. However, the challenge lies in verification—bank statements alone are insufficient as valid proof, rendering such accounts unresolvable through standard procedures; the only option is account closure. When asked about the exact policy, the official provided no clear response.


Currently, Ms. Yu has submitted her husband’s bank transaction records and a handwritten commitment letter, and is in the process of applying for account restriction removal; meanwhile, her husband’s bank branch staff indicated that submitting their marriage certificate would suffice to initiate the request for lifting restrictions.


According to Xinhua News Agency, on December 5, seven industry associations including the China Internet Finance Association jointly issued a risk warning, urging member institutions not to participate in domestic virtual currency activities or token issuance and trading tied to real-world assets, and reminding the public to identify risks and steer clear of illegal operations.

Disclaimer: Contains third-party opinions, does not constitute financial advice

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